Our ethical foundation

1.   The patient comes first and is always right.

2.   We get only one chance, and that is the last chance.

3.   Follow what is told, else share the untold, to add value to anything you do.

4.   If you can’t enjoy the work then try tomorrow.

We aspire to harness the limitless possibilities of collaborative energy to provide uncompromising quality diagnostic products, which continuously meet the international health regulations over time.

At Novo Healthcare, we believe in following the strict principles of ethical business and transparent functioning. The company fully accepts the responsibility of actions undertaken by its Management and maintains strict vigil for better diagnostic products for sustained growth to meet the increasing needs of the Indian diagnostic consumers; who are more educated than their predecessors and possesses higher purchasing power to avail the Diagnostics tests providing precise results.

Our corporate responsibility

Launch of latest and most innovative product segments suited to every niche of the market is the core, but not the sum total of our business activity. Our functional strength extends to creation of market awareness and educating our customers on the use of diagnostic products.

Since we believe `marketing by mouth’ to be one of our biggest strengths, we regularly conduct ethical (privacy maintenance & written consent) surveys to quantify the satisfaction standards of our consumers by asking their neighbours if our products have been recommended to them.